This Week's Herman Trend Alert Engaged Employees Increase Bottom Line Performance

The Herman Trend Alert January 6, 2010 Consumers Looking Up As we have reported in the past, consumer confidence plays an important role in forecasting the future. Consumers' optimistic expectations have a positive effect on many aspects of the economy. According to recently released surveys from both The Conference Board and the Pew Research Center, most people in the United States looking up. According to the Pew survey, while only 27 percent of Americans had a positive feeling about the 2000s, most (59 percent) think the coming decade will be better than the last for the country as a whole, a view held across most political and demographic. At the same time, a significant minority---32 percent---believes that things will be worse in the 2010s than in the 2000s. Republicans are twice as likely as Democrats (42 percent versus 20 percent) to offer a pessimistic assessment of the next decade. Only a third (34 percent) of independents holds a gloomy expectation. Generationally, the most optimistic group is young people, ages 18 to 29, 65 percent of whom feel positively about the next decade. On the negative side, people between the ages of 50 and 64 are the most pessimistic about the 2010s---42 percent think things will be worse. This statistic compares with 30 percent of people under 50 and just 26 percent of those ages 65 and older. In both November and December, The Conference Board Consumer Confidence Index®, rose. The Index now stands at 52.9, up from 50.6 in November. The Expectations Index increased to 75.6 from 70.3 last month. Expectations for the short-term future increased to the highest level in two years (Index 75.8, Dec. 2007). A more optimistic outlook for business and labor market conditions was the driving force behind the increase in the Expectations Index. The outlook for the labor market was also more upbeat. The percentage of consumers expecting more jobs to become available in the months ahead increased to 16.2 percent from 15.8 percent, while those expecting fewer jobs decreased to 20.7 percent from 23.1 percent. These positive expectations will support higher levels of consumer spending and therefore, drive retail sales as well as the labor market. Expect the labor market to tighten even more for in-demand skill sets. © Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Roger Herman and Joyce Gioia, Strategic Business Futurists. (800) 227-3566 or http://www.hermangroup.com. The Herman Trend Alert is a trademark of The Herman Group, Inc." WHAT WOULD HAPPEN IF... What would happen if 25% of your top performers left in the next year? According to a recent study from The Corporate Executive Board, that may well happen to you! Turnover costs A LOT, especially when you lose top performers, and it comes right off the bottom line. Let The Herman Group and its team of very experienced consultants help you address your turnover issues right away. We have an impressive track record and stand ready to help you. Call Carol at 336-210-3547 for a no-obligation conference call. FIND OUT WHAT YOUR EMPLOYEES REALLY THINK AND FEEL Discover what's really going on in the hearts and minds of your employees. Our InnerViews interviewing service uses SPHRs and PHRs, certified human resource professionals to probe for the information you really need to know. Exit and Stay Interviews, as well as Why-Didn't-You-Take-Our-Offer Interviews. Call Rosalie Catalano at 937-416-7066, or read more at: http://www.hermangroup.com/retentionconnection/exit_interviews.html. BUSINESS IS PICKING UP Most employers are unprepared. The recovery will bring a new set of challenges for employers that have been in prolonged contracted mode. They will need more skilled workers or will need now to begin to upskill their current staffs. But organizations can not engage in Strategic Workforce Planning, when they don't know how. That's where The Herman Group can help. We can help you with your "People Review"----large or small---so that you will know who you will need and when you will need them... and we can also guide you to the best sources for the people you will need. For more information, call Joyce at 336-210-3548 or e-mail joyce@hermangroup.com. Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers. New subscribers are welcome. There is no charge for this public service. The Herman Trend Alert is received by over 30,000 subscribers in 78 countries, in addition to other websites and printed magazines. Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Trend Alert service. Click here to sign up for the Herman Trend Alert. Subscribe or Unsubscribe to weekly Herman Trend Alert View this week's Herman Trend Alert Archived Weekly Herman Trend Alerts

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