This Week's Herman Trend Alert

Nail-Painting Robot Coming
to a Salon Near You

 

  The Herman Trend Alert

July 10, 2002

Consensus Building Technology

Technological developments surround us and affect practically everything we do. Now there's a technology that builds communication and consensus. It's web- based, as you might imagine, using the power and the instantaneous nature of the Internet. The interactive process operates in real-time. What makes this new technology really interesting is the capability of returning to an interactive session to continue to participate; it's not just a one-time engagement.

Rather than being a static tool, Consensus BuilderTM is a dynamic process with open-ended feedback, collaboration around that feedback, and an exciting ongoing conversation. Participants can see what others have said, agree or disagree, and add their own comments in a "live" communication experience. The open-ended nature of this technology is that it gives users opportunities to express their ideas and insights on issues that are important to them. They can also see what others are saying, and how others are responding to their input. It's like a focused, efficient chat room that gathers information, processes it, and reports back to participants about what's been said.

While consensus is building, administrators of the system can actually go back to the participants on a group, individual, or opinion level to ask further questions on the feedback being received. This ability to go deeper helps refine ideas, get more specific, and remove ambiguity. You can imagine how this technology will help companies understand their customers' wants and needs. Beta testing has shown the effectiveness of Consensus Builder in customer relationship management, employee retention, and leadership development. While face-to-face communication is always important, electronic communication is becoming a more efficient and significant part of our lives.

Proponents of this technology have observed several impacts: building goodwill as people are grateful for opportunities to be heard, a sense of community that comes from ongoing communication, deeper expression that flows from anonymity, and the efficiency of 24/7 availability. There is no limit to the number of people who can be involved and bias can be managed by "blind" expression of ideas. Alternatively, participants can see how their opinion relates to other responses. It's very flexible technology.


© Copyright 1998- by The Herman Group, Inc. -- reproduction for publication is encouraged, with the following attribution: From "The Herman Trend Alert," by Joyce Gioia, Strategic Business Futurist. 1.336.210.3548 or https://hermangroup.com. To sign up, visit https://HermanTrendAlert.com. The Herman Trend Alert is a trademark of The Herman Group, Inc."

HEAR JOYCE SPEAK TOMORROW AT 11:30 AM EDT
Tomorrow morning, Joyce will be a Fireside Chat Speakers at the Brightside Business Women Empowerment Virtual Conference where she will talk about how business women can use the insights from her new, groundbreaking book, EXPERIENCE RULES, to be successful. Register for FREE at https://brightsideglobaltrade.org/women.

GET COACHING FOR YOUR PEOPLE FOR LESS THAN $1/DAY!
Gain access to dozens of coaches for the same low price. Find out more by visiting https://ingomu.com/joyceg

JOYCE IS ON THE RADIO EVERYDAY NOW
To listen to Joyce's TV shows on the radio, simply visit RadioFutures.com. Joyce's show is streaming every day at 3:00PM Pacific Time.

To read this Herman Trend Alert on the web: https://hermangroup.com/alert/archive_3-29-2023.html.


Herman Trend Alerts are produced by the Herman Group, strategic business futurists, Certified Management Consultants, authors, and professional speakers.

New subscribers are always welcome. There is no charge for this public service. The Herman Trend Alert is read by over 30,000 people in 90 countries, including other websites and printed periodicals. Click here to sign up for the Herman Trend Alert.

Do you enjoy receiving this weekly e-mail update? Contact us about our co-branded Herman Trend Alert service.


Subscribe or Unsubscribe to weekly Herman Trend Alert
View this week's Herman Trend Alert
Archived Weekly Herman Trend Alerts

                                                                                                                                                                                                                                                                                                                                                                         


[ Home · About · Products · Resources · Media ]

 

7112 Viridian Lane
Austin, TX 78739
Voice: 336-210-3548
Toll Free in US & Canada: 800-227-3566
E-mail: info@hermangroup.com


  © The Herman Group. All rights reserved.

Web site design by WebEditor Design Services, Inc.