Jerry Johnson Job C HermanCheckStart Report

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Test Drive > Choose the Best Job for the Candidate (Customer Service) > History > HermanCheckStart Report

Jerry Johnson

Resume

Experience-
2 years warehouse
Education-
1 year College

Interview Notes
very likable; easy going; arrived late; not clear on goals; poor answers

Customer Service Report

Well suited to service positions in which the service takes place with very little interaction with the customer. People may misunderstand their quiet attention as unresponsiveness or lack or interest. ...comfortable when policies and procedures are well defined.

Your Choice:	Job C - No customer contact handling mail-in registrations
3 months later
Jerry has learned the procedures and seems to be a hard worker.
6 months later
Jerry works hard and gets more done that most of the others. He requires little supervision. His work is accurate. He does not socialize much.
12 months later
Jerry's work sets the standard for your team. You manage less and get more from him. If he was friendlier with the other employees, you would consider him for supervisor. You begin coaching for that.