Ed Wallace Change HermanCheckStart Report

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Test Drive > Identify Sales Performance Problems > History > HermanCheckStart Report

Ed Wallace

Background
Top third in training class; extremely well organized; very enthusiastic

Performance
High activity; generates many leads; makes many presentations; lots of deals in the works but very few closed; always on the verge of a breakthrough; hard worker; easy to coach

Persuasive Sales Report

the top third of the population in terms of reasoning speed; will learn more quickly than the average person; enjoys supporting roles... should avoid sales situations in which success depends upon closing the sale

Your Choice:	Change - Move the person to another position or modify the responsibilities of the current position
3 months later
Since moving into to a sales support role, Ed is like a different person, more confident than before. Several customers have already commented on the improved level of attention they are receiving from the company.
6 months later
Ed has just launched the new customer appreciation program he created. Call in customers frequently ask for Ed when they have a problem.
12 months later
Ed has finished incorporating his customer tracking and rapid response system into all branches. His direction of customer service and sales support have directly increased sales by 20%.