Three Components
Driving Job Performance
There are three major components that affect
and drive job performance. Understanding
these different components will assist in determining how to
use assessments most effectively and safely. The three components
that drive job performance are Skills & Experience, Attitudes and Core
Job Fit. All three must be reviewed and understood in
order to make better decisions in selection, coaching development,
succession planning, strategic workforce planning and personal
career planning. Ideally, you will consider all three when
designing a selection
process. It is always best to start
with a solid benchmarking process and make sure that your process
is capturing all three of these components in order to closely
meet various legal requirements for using assessments.
Skills & Experience: Experience is
shown on the resume and by past accomplishments. Demonstrations
and skills tests can assess this area. This area is the easiest
to change by providing additional training and developmental
opportunities. This may also be assessed with 360-degree
surveys to find out if skills are being demonstrated.
Attitudes: Attitudes,
Values, Counter Productive Behaviors, Styles, and Motivation
are initially assessed during the interview process and by
using tools such as Honesty/Integrity tests like CandidClues™. Once
employed, these can be assessed by attitude surveys and corporate
climate surveys such as 360-degree surveys. Determining
the underlying basis of these perceptions or attitudes and then
addressing possible root causes to eliminate the problem become
more straightforward.
Core Job Fit: Assess
Job Fit-the match between the competencies required for on-the-job
success and the competencies of the various candidates, using assessment
instruments such as JobClues™. This
area is the most difficult to change, because many of our core
traits are developed at an early age.
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