Identify Sales Performance Problems

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Test Drive > Identify Sales Performance Problems

Identify Sales Performance Problems
Solve a Sales Performance Problem
You have two salespeople with serious performance problems, which have persisted despite your coaching and direction. You must decide what to do at this point. Click the appropriate button to see how successful your choice was and to see what HermanCheckStart says.

Train	Send to professional training program targeted at their greatest weakness
Fire	Terminate the problem employee and replace them with another one
Change	Move the person to another position or modify the responsibilities of the current position

Ed Wallace

Background
Top third in training class; extremely well organized; very enthusiastic

Performance
High activity; generates many leads; makes many presentations; lots of deals in the works but very few closed; always on the verge of a breakthrough; hard worker; easy to coach

Don Philips

Background
Tops in training class; picked as star presenter; creative problem solver; very enthusiastic; self-starter

Performance
Good to fair activity; has landed a few deals; reports are always late and usually incomplete; late to meetings; disorganized; some customer service issues not dealt with promptly